Terms of Service

Welcome to seekinghealth. By accessing or using our website at https://seekingealth.shop, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing any orders.

Order Processing

All orders are processed within 1-3 business days. Please note that processing times may vary during peak periods or holidays.

Shipping Policy

After processing, shipments typically take 7-12 business days to arrive at the designated delivery address. Shipping fees are calculated and displayed at checkout based on your order and destination.

Order Cancellation

You may request to cancel your order within 24 hours of placing it. To initiate a cancellation, please contact our customer service at theophilussimpson671629@gmail.com as soon as possible. After this window, orders may have already been processed or shipped and cannot be canceled.

Returns and Refunds

We accept returns within 14 days from the date you receive your order. To be eligible for a return, items must be unused, in original packaging, and in the same condition as received.

Customers are responsible for the cost of return shipping, except in cases where the item is defective, damaged, or incorrect. Please contact us at theophilussimpson671629@gmail.com to report such issues and receive instructions for the return process.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days and credited to the original payment method. Please note that it may take additional time for your bank or payment provider to post the refund to your account.

Contact Us

If you have any questions or need assistance, please contact customer service at theophilussimpson671629@gmail.com.