Return & Refund Policy
Return & Refund Policy
Thank you for shopping at seekinghealth. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Order Processing and Shipping Times
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Time: Shipping usually takes 5-10 business days.
Cancellation Policy
Orders can be canceled within 12 hours of placing them. To request a cancellation, please contact us at theophilussimpson671629@gmail.com as soon as possible. After this window, orders will be processed and shipped promptly.
Returns
We accept returns within 30 calendar days from the date you receive your purchase. To be eligible for a return:
- The item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of purchase or receipt is required.
To initiate a return, please contact our customer service team at theophilussimpson671629@gmail.com with your order details. We will provide instructions on how to return your item.
Return Shipping Costs
Customers are responsible for the cost of return shipping unless the item you received is defective, damaged, or incorrect. In such cases, please contact us promptly at theophilussimpson671629@gmail.com so we can assist with the return shipping.
Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited to your original method of payment.
Please note that shipping fees paid at checkout are non-refundable unless the return is due to our error.
Shipping Fees
Shipping charges for your order are calculated and displayed at checkout before you complete your purchase.
Contact Us
If you have any questions regarding returns, refunds, or cancellations, please contact us at:
Email: theophilussimpson671629@gmail.com
Website: https://seekingealth.shop